Legal warning

1.- General information.
2.- Information on the ownership of the bookings.
3.- General terms and conditions for booking and contracting.

  •   3.1. Use of the academic year accommodation service.
  •   3.2. Use of the online booking service for daily accommodation at the Campus del Mar, Investigadors, La Ciutadella, Torre Girona, Blas de Otero, Damià Bonet and Erasmo Residence Halls.
  •   3.3. Use of the booking service for daily accommodations at the RESA Residence Halls (not referenced in point 3.2 above)  via the online form.

4.- Use of the online contracting services.
5.- Industrial and intellectual property.
6.- Domain name.
7.- Cancellation policy.
8.- Applicable law and competent jurisdiction.

1. GENERAL INFORMATION.

In accordance with the provisions of Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce, we hereby inform that the owner of the website www.resa.es is RESIDENCIAS DE ESTUDIANTES, S.A. (hereinafter, RESA) with address at C/ Roger de Llúria nº118, 1º, 08037 Barcelona, Spain, with Tax Identification No. A-60.109.188, inscribed in the Trade Registry of Barcelona, Volume 24,281, Folio 95, Page No. B-67.261, Inscription 1.

RESA also owns the Websites: www.resahousing.com , www.alojamientosen.com and www.alojamientosen.es (hereinafter the micro sites)

The following text regulates the use of the Website owned by RESIDENCIAS DE ESTUDIANTES (RESA) . The purpose of the present Legal Warning is that of establishing the conditions ruling the access and general use of this website (hereinafter, the Website ) for all users, meaning that its access and use necessarily entail an acceptance of the present General Conditions, as well as, in the event of the hiring of an accommodation booking service being formalized, of the General Conditions characterizing the hiring of such services (hereinafter, the General Clauses).  

Some of the services of the Website that are accessible for Internet users or exclusive for RESA customers may be subject to particular conditions, norms of use and instructions that, if applicable, serve as a substitution, completion and/or modification for the present Legal Warning and which will have to be accepted by the User before the corresponding service is made.

You are advised to read the present Legal Warning attentively every time you visit the Website , which may be modified at any time and which the User may print for filing purposes. Should you not agree with the stipulations, you are advised not to use this Website .

2. INFORMATION ON THE OWNERSHIP OF THE RESIDENCE HALLS.

RESA is a company specializing in managing various residence halls located all over Spain. Ownership of the administrative franchises and the surface rights corresponds to different holding companies, jointly known as SIRESA, or alternatively Sociedad Inversora en Residencias para Estudiantes (Company Investing in Residence Halls) , plus a word related to the University, city or region where the residence hall is located.  The companies owning each residence hall have been, as of 2012, those listed on the following table: 

Owner Company Tax ID Name of the residence hall Town
RESIDENCIAS DE ESTUDIANTES, S.A. A- 60109188 Residencia d'Investigadors Barcelona
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES, S.A. A-60833555 Pere Felip Monlau Barcelona
Francesc Giralt i Serrà Terrassa
SIRESA GIRONINA, S.A. A-61299434 Campus de Montilivi Girona
SIRESA TARRAGONINA, S.A. A-61356937 Sant Jordi Tarragona
SIRESA BARCELONINA, S.A. A-61738894 Lesseps Barcelona
La Ciutadella Barcelona
Campus del Mar Barcelona
SIRESA EUROPEA, S.A. A-62048079 Torre Girona Barcelona
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES EUSKADI, S.A. A-01286533 Tomás Alfaro Fournier Vitoria
Blas de Otero Bilbao
Manuel Agud Querol Donostia
SIRESA NOROESTE, S.A. A-61989539 O Castro Vigo
As Burgas Orense
COMPLEJO RESIDENCIAL CULLEREDO, S.A. A-63811335 Siglo XXI A Coruña
SIRESA SALMANTINA, S.A. A-62079553 Colegio Cuenca Salamanca
SIRESA CAROLUS MAGNUS, S.A. A-62292594 Erasmo Madrid
SIRESA CERVANTINA, S.A. A-62079595 Giner de los Rios Alcalá de Henares
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES GRANADINA, S.A. A-29644960 Emperador Carlos V Granada
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES HISPALENSE, S.A. A-61989448 Rector Ramón Carande Seville
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES DE NAVARRA, S.A. A-63754592 Los Abedules Pamplona
SIRESA HERNAN CORTES, S.A. A-64010655 Colegio Mayor Hernán Cortés Salamanca
SIRESA DOMUS, S.A. A-64582323 Roberto de Nobili Sant Cugat del Vallès
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES VALENCIANA , S.A A-63371678 Damià Bonet Valencia
RESA BAIL, S.L. B-63894661 Apartamentos URV Tarragona
SIRESA NOVA,S.A A-64777436 Pius Font i Quer Castelldefels

Each company holding the ownership of the (SIRESA) residence hall(s) entrusted RESA, the company with access to material and human resources, with the operation of their residence halls by means of an administration services and urban property management lease contract subscribed by the parties involved.

Thus, each SIRESA, the owner of one or several residence halls, subscribes an accommodation contract with each resident student and/or customer who books accommodation in its residence hall for a period of more than three months.

After 30 January 2013, all of these companies – except for RESA, Siresa Salmantina, S.A., Siresa Hernán-Cortés, S.A., Sociedad Inversora en Residencias para Estudiantes Euskadi, S.A. and Resa Bail, S.L.– have merged and been acquired by the newly constituted company SIRESA CAMPUS, S.A . , holder of the company tax code A-86458643 and with tax address at Calle Roger de Llúria nº 118 1º in Barcelona; the companies acquired being dissolved in the process and their entire property being jointly and entirely transferred to SIRESA CAMPUS, S.A . (acquiring company). 

SIRESA CAMPUS , from that date onwards, holds the legal position of the companies acquired, and assumes all of their rights and obligations. Therefore, SIRESA CAMPUS is to become the owner of the residence halls listed on the following table (except for RESA, Siresa Salmantina, S.A., Siresa Hernán-Cortés, S.A., Sociedad Inversora en Residencias para Estudiantes Euskadi, S.A. and Resa Bail, S.L.):   

Owner Company Tax ID Name of the residence hall Town
RESIDENCIAS DE ESTUDIANTES, S.A. A-60109188 Residencia d'Investigadors Barcelona
RESA BAIL, S.L B-63894661 Apartamentos URV Tarragona
SIRESA SALMANTINA, S.A. A-62079553 Colegio Cuenca Salamanca
SIRESA HERNAN CORTES, S.A. A-64010655 Colegio Mayor Hernán-Cortes Salamanca
SOCIEDAD INVERSORA EN RESIDENCIAS PARA ESTUDIANTES EUSKADI, S.A. A-01286533 Tomás Alfaro Fournier Vitoria
Blas de Otero Bilbao
Manuel Agud Querol Donostia
SIRESA CAMPUS, S.A. A-86458643 Pere Felip Monlau Barcelona
Francesc Giralt i Serra Terrassa
Campus de Montilivi Girona
Sant Jordi Tarragona
Lesseps Barcelona
La Ciutadella Barcelona
Campus del Mar Barcelona
Torre Girona Barcelona
O Castro Vigo
As Burgas Orense
Siglo XXI A Coruña
Erasmo Madrid
Giner de los Rios Alcalá de Henares
Emperador Carlos V Granada
Rector Ramón Carande Sevilla
Los Abedules Pamplona
Damià Bonet Valencia
Roberto de Nobili Sant Cugat del Vallès
Pius Font i Quer Castelldefels
Hipatia Terrassa
 

By virtue of the provisions of Law 7/1998, of 13 April, on General Contracting Conditions and of the aforementioned Accommodation Contract containing a series of general conditions, which are common and are incorporated onto several contracts, each SIRESA has inscribed these General Conditions of contracting in the Registry of Movable Goods of Barcelona.

This Website has been created and is managed by RESA , which is also in charge of the management and operation of each one of the residence halls for students owned by the SIRESA entities.  

3. GENERAL TERMS AND CONDITIONS FOR BOOKING AND CONTRACTING.

Access to this Website is open and free of charge. It will thus be understood that, upon access to and/or use of this Website, the Customer/resident is to acquire the condition of a User  (hereinafter, the User) , which entails his/her adhesion to the present Legal Warning.

The function of the present Website is that of providing those users gaining access thereto with the different services offered by  RESA  via this very same Website. The purpose of the present Conditions is that of regulating the general conditions of the place booking and contracting services via the present  website or the micro sites , which are owned by  RESA.

Both the accommodation booking service in any of RESA’s residence halls and any other service managed by the aforementioned entity via this Website are regulated by the present Conditions of use the legal warning is composed of and completed by.

The use of these services will entail the full and unconditional acceptance of each and every one of the General Contracting Conditions included in the last updated version of the General Conditions.

RESA  hereby informs that the steps to be taken for obtaining the services offered are those described in the present booking and Contracting General Conditions, as well as other specific services indicated onscreen during navigation, meaning that you declare both knowledge and acceptance of these procedures as necessary for contracting the services offered in this Website.

RESA  reserves the right to unilaterally modify any of the points included in the present General Conditions without prior warning and in such a way as is deemed convenient, the users being informed of the modifications carried out via the  Website , in order for these modifications to be exposed and be newly accepted by the Users.

In the event of any of the stipulations contained in the present General Conditions for booking being declared null and void, the rest of General Conditions will remain within the terms agreed upon.

3.1. Use of the academic year accommodation service.

The User interested in finding accommodation at any of our residence halls will have to fill in an application form to book a lace at the residence hall in question with his/her personal data. The purpose of this service is that of booking a room for a specific period at one of our residence halls.

The User accessing this service will have to be of legal age, in accordance with Spanish legislation, and have the legal capacity needed for hiring the services offered in the present Website by themselves. In the event of the services being hired by an underage person, the latter’s parents or tutors, acting on the underage person’s behalf, will be required for the hiring transaction and/or for giving their authorization to carry out the hiring. 

On a general basis, the personal data supplied to us will be used for a correct management of the place booking, as well as for the subsequent contracting with the Customer/User (see point 3.2 “Use of the hiring service”). Consent for the conveyance of personal data will be revocable at any time although this will not have retroactive effects.

The data provided by the  User  will be used in order to attend to your booking application and for adapting the products and services requested by the  User  to the preferences indicated in the place booking Form (data registration) and this will entail the use of your electronic mail address for you to be able to receive mail from  RESA.  Prior to filling in the Form and supplying his/her data, the  User  will be informed of the Advance Registration Conditions, which he/she may choose to accept or reject. The system does not permit any access to the place application form corresponding to the residence hall chosen (known as Advance registration form) without a previous reading of all the conditions and their voluntary acceptance.

Once the advance registration form has been filled in, the User will be sent an electronic mail bearing all of the data he/she has entered in the Form, as well as a validation link for confirming his/her agreement with them. When the user presses on the validation link, his/her application will be automatically registered in the database.

Upon accepting the confirmation of the booking form, the  User  will have a user identification name as well as a personal, non-transferable password designated by RESA    via e-mail, in order to ensure the identification of each Customer/User  and the confidentiality of the operations carried out; with these confidential data (user and password), it will be possible to access one’s private area in the  Website .

RESA accepts no responsibility for whatever misuse of the password is made by the  User  as a registered customer when booking or hiring services at the  RESA  Website. The  User  will be liable at any time for the custody of his/her password, thus accepting any damages that may derive from its misuse, as well as from its cession, revelation or loss. In the vent of the password being forgotten by the  User  or of any other circumstance entailing risk of access and/or use by unauthorised third parties, the  User  will immediately give notice of this to  RESA,  so that the alter may proceed to blocking and replacing the password. In any case, any operation put into effect prior to giving notice of such an event will be reputed as having been carried out by the User, who will be liable for the damages resulting from any unauthorised access and/or use that may occur prior to the notice being given.

3.2. Use of online service for booking daily accommodations at the following Residence Halls:  Campus del Mar, La Ciutadella, Investigadors, Torre Girona, Blas de Otero, Damià Bonet, Erasmo, Giner de los Ríos,  Los Abedules.

3.2.1.  The User / Customer  will fill in a form with his data for this type of bookings at referenced residence halls, through a online booking system  managed by Forisur.

Once the User has filled in all of his/her data in the form, the booking will be immediately confirmed via an electronic mail, and he/she will be assigned a confirmation number of the formalized booking. This mail will serve as a voucher of his/her booking and as a confirmation of acceptance.

3.2.2. Cancellation policy:

Those bookings made via the present Website will be guaranteed by means of the credit card supplied by the User in the form. The booking may be cancelled free of charge until 24 hours before the day of entering the residence hall.

Should the customer decide to leave the residence hall during their stay, this will be penalised with 40% of the total price of the services that have yet to be used.

A failure to appear at the check-in or a cancellation beyond the term agreed upon in the offer will entail an automatic charge to the credit card at the amount stipulated in the offer of the residence hall, as well as the immediate cancellation of the booking and the penalty of one night per room.

In order to cancel an online booking, you may contact the booking department, which will give you customised attention service via the telephone number of the residence hall during Reception hours or via electronic mail.

The User must use this service in accordance with the Law, with morality, good conduct and public order, as well as the provisions of the present General Conditions regarding online booking. Consequently, he/she is compelled not to use these services for illicit purposes or for purposes contrary to the present General Conditions, contrary to Law, and/or harmful to the interests of third parties or otherwise damaging to the services and/or image of  RESA .

3.2.3.  Prices per room and night are inclusive of V.A.T, and correspond to those given in the present Website, more specifically in the residence halls that expressly offer this service.

 3.3. Use of the booking service for daily accommodations at the RESA Residence Halls (not referenced in point 3.2 above) via the online form.

The function of the present Website is that of providing those users gaining access thereto with the different services offered by  RESA  via this very same Website. The purpose of the present Conditions is that of regulating the general conditions of the place booking and contracting services via the present  website or the micro sites , which are owned by  RESA.

3.3.1.   Booking conditions

Once the User has filled in all their data, the personnel of the residence hall chosen will confirm the booking by electronic mail. For urgent bookings (made with at least 24 hours’ notice), it is essential to directly contact the residence hall by telephone.
Bookings made with this system will be guaranteed by means of credit/debit card number provided by the user in the online form. The prices per room and night include VAT and correspond to those given in the present Web page, more specifically in all the residence halls not indicated in point 3.2. above. The payment for the booking will take place on the very day of entering the residence hall.

3.3.2. Cancellation policy

2.3.1.A Stays of less than 30 days

The User will be entitled to cancel in writing the bookings in writing via the online form and the electronic mail address of the residence hall in question, at no charge to the customer and at least 24 hours before the day of entering the residence hall. Should the customer decide to leave the residence hall during their stay, this will be penalised with 40% of the total price of the services that have yet to be used.

Any failure on the customer’s part to appear on the day of entering the residence hall or a cancellation outside the term indicated in the online form will entail an automatic charge to the credit/debit card of the amount of the amount corresponding to one night per room booked, as well as the immediate cancellation of the booking. The user/customer will have to use this service in accordance with Spanish legislation, morality, good conduct and public order; and in accordance with the present online booking conditions for the residence halls managed by RESA (not included in point 3.2.) and with the General Contracting Conditions (see point 4 below).

2.3.2.B Stays of 30 or more days.

The guest will have to make an advance payment of 30% of the total stay of the amount into the account number provided by the residence hall upon reception of the booking. The booking may be cancelled at no charge 48 hours prior to the day of entering. Any failure on the customer’s part to appear on the day of entering the residence hall or a cancellation outside the term indicated in the online form will entail a non-refund of the advance payment. Should the customer decide to leave the residence hall during their stay, this will be penalised with 40% of the total price of the services that have yet to be used.

The User is therefore compelled not to use these services illicitly or for purposes contrary to the present conditions and General Contracting Conditions, constituting an infringement of the law and /or acting against the interests of third parties or which, in any manner, may be damaging to the services offered and managed by RESA and/or to its image.

   

4. USE OF THE CONTRACTING SERVICES. GENERAL CONDITIONS.

Once the  User/Customer  has gained access to the private zone (known as users zone) of the RESA Website with his/her personal and non-transferable personal codes (user and password), he/she will be able to refer to a section listing the General Clauses (known as General Conditions) for the contracting of accommodation at the residence hall chosen and be likewise able to download and print the rest of contractual documents.

These General Clauses will have to be accepted (by means of the validation box) by the Customer so that the online contracting may be considered to be effectively formalised. Once the user has accepted the online contract, he/she will automatically receive an electronic mail confirming that he/she has been accepted.

All the General Conditions for contracting at each one of the residence halls managed by  RESA  are registered in the Personal Property Registry of Barcelona, in the General Conditions Deposit Book.

In the event of one of the stipulations of the General Contracting Conditionings being null and void, the rest of General Conditions will remain in force.

5. INDUSTRIAL AND INTELLECTUAL PROPERTY.

All the contents of this  Website , including its texts, photographs, images, and other audiovisual contents, as well as the graphic design, and its  contents  in general constitute the intellectual property of  RESA  or, if applicable, of third parties, if any.

Likewise, the brands or distinguishing marks constitute the exclusive ownership of  RESA  or of third parties, in which case this will be specifically expressed. The  User , at every moment,  will  have to respect the rights of intellectual and industrial property of the  Website , which is the ownership of  RESA .

The reproduction, copying, public communication, distribution, transformation or modification of the elements of the  Website  for commercial or professional purposes, or the infringement of any other right liable to protection by the Law of Intellectual Property or Industrial Property are strictly prohibited unless carried out with the authorisation of the owner of the corresponding rights or if the action in question is legally permitted.

RESA  authorises the  Users  to use, print and download the context inserted in the  Website  and which they consider to be necessary exclusively for personal, private, non-profit use, as long as it is not used with the purpose of carrying out commercial or professional activities, or for their distribution, modification, alteration or decompiling, or in such a way as to incur in distortion of the results intended by the owner of the website.

An infringement of any of the aforementioned rights may constitute a violation of the present provisions, as well as a punishable offence punishable in accordance with articles 270 ff of the Penal Code or any other general provisions dictated for that purpose.

6. DOMAIN NAME.

The domain name or address of the present legal Website  www.resa.es  is the property of the holder of the page, as is recorded in the trade registry of Barcelona. Its holdership is exclusive and its use by third parties constitutes a violation of the rights conferred and granted by the aforementioned registration of this domain name to its holder.

RESA  has the property of other domain names:  www.resahousing.com www.alojamientosen.com  and  www.alojamientosen.es   (hereinafter the micro sites).

7. CANCELLATION POLICY.

By virtue of the provisions in Royal Decree 1906/1999, of 17 December, regulating electronic contracting with general conditions, in development of article 5.3 of Law 7/1998, of 13 April on General Conditions of contracting, the User  must be informed that he/she has contracted the accommodation booking of one of the residence halls of the present  Website  and has electronically accepted the General Clauses of the contracting (General Conditions), that he/she will be able to cancel the contract via electronic mail of the address of the residence hall within a term of seven working days, starting after the date of receipt of the confirmation of the formalised accommodation contract and which will, in turn by sent by electronic mail, without incurring in any type of penalty.

8. APPLICABLE LAW AND COMPETENT JURISDICTION.

The  User  recognises and expressly agrees that the present  Legal Warning  represents the entirety of the agreements between him/her and  RESA  and/or the SIRESA, whether they be verbal or written in relation to its purpose. This Legal Warning  replaces and substitutes any other proposals, correspondence, commitments or other communications between the  User  and  RESA  in relation to the  Legal Warning  and the conditions of use.

Any other litigious matter that may result from the access to the  Website  owned by  RESA  and from the relations with the customers resulting from the offering of the services included in the Website, should be referred to the Spanish legislation, the Courts and Tribunals of the city of Barcelona (Spain) being competent for their resolution, with express waiver of any other general or special jurisdiction that may correspond to any of the parties.