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Frequently asked questions

1. Can I choose a room? You can specify your preferences and choose the type of room, but we choose them ourselves according to the list of place selections and the preferences marked in the application file. Former residents will choose first.

2. Does the residence hall provide us with the sheets and towels? If you intend to do a full-year or intermediate stay, the residence hall does not provide them and you will have to bring your own, but if you prefer, you can hire this extra service when applying for the place, as is indicated on the advance registration application form.

3. Is there a telephone, TV and DTTV in the room? All the rooms have their own telephone connected to the building switchboard, allowing direct access to the telephone network. All incoming calls and calls between rooms within the building are free of charge. In order to make calls to the outside of the building, the resident will have to have gone to the administration office and deposited what amount he found convenient in his/her personal account (at a minimum of 5€). The room has a connection for the antenna, but not a television. As for DTTV, this has yet to be installed in the residence hall.

4. May I take a television and Hi-Fi to the room? Yes, you may bring your own radio, TV or audiovisual equipments into the room (one single appliance of each type per person), but they may only be listened to while wearing earphones or at a volume one’s roommate or neighbouring resident may not hear.

5. Do the rooms have a microwave oven? No, but you can bring one if you want to.

6. May I take the RESA furniture I do not intend to use out of the room? Only under the manager’s authorisation.

7. Is there a Wi-Fi connection? No, we have a broadband connection. You have broadband connection in your room.

8. Is there a printer in the computer room? We do not have a computer room at the residence hall, but you will have a computer connection with Internet access in your own room.

9. Is there a canteen in the residence hall? There is a café-bar in the shopping establishments of the residence hall, and it can be accessed from the residence hall itself. It is open from there is Monday to Friday from 7 am to 3:30 pm all year long.

10. Is there any room cleaning service? For academic year stays, the cleaning of the rooms is an optional service that is not included in the monthly fee and which you may hire separately.

11. Is there a waste collection service? No, each resident must take out his/her own waste to the containers outside the residence hall.

12. Does the residence hall close during the holiday periods? No, it will remain open all year long.

13. On which dates and at what times may one enter the residence hall once I’ve been admitted? On any day starting from the day on which the contract period begins, giving due notice to the management by telephone or e-mail.
Is this possible at weekends? No, only is posible from Monday to Friday during reception hours, from 9 am to 7 pm.

14. May I stay at the residence hall during the Christmas and Easter holidays? Since the residence hall does not close at any moment in the year, you will be able to remain there during your whole booking period.
And during the summer holidays? Yes.

15. How are the monthly fees paid? By direct debit payment between the 1 and 5 of each month.

16. May a friend come over to the residence hall to study or eat? Yes, as long as the resident assumes responsibility for the visitor during his/her time within the residence hall.
And may relatives or friends stay overnight in my room? No.

17. Does the residence hall have any place where I may leave things during the summer holidays? No, the resident will have to take all his/her belongings during the summer months.

18. Are there any timetables for entering and leaving? Does the residence hall close at any time? Residents have no restrictions for the time they may leave or enter the residence hall. Each resident has a key to the entrance door of the residence hall and another key to his/her room, so it will be possible to enter and leave at one’s convenience.

19. Do I have to deliver the key every time I leave the residence hall or at weekends? No, you may take it with you, but you may also leave it at reception if you want.

20. Are there university canteens near the residence hall? No, but there are bars with economic menus.

21. Is the residence hall well connected with the bus station and the train station? Yes, with the underground and buses.

22. Are there any sports centres nearby? Yes, the municipal sports complex Can Ricart is a mere 100 metres away.

23. Are there any supermarkets near the residence hall? There is a supermarket 2 minutes away from the residence hall, and a municipal supermarket 5 minutes away.

24. Where must I go if I need health care? To the primary care centre next to the residence hall. Cap Drassanes (Avda. Drassanes 17-21, tel 933294495).

25. Where is the nearest library? 5 minutes away.

26. I’m a foreigner and have no current account number in Spain. How can I open an account from where I am? When you arrive at the residence hall, we’ll tell you about the nearby banks where you can open a current account.

27.Does the monthly fee include everything? No, it only includes accommodation, TV, computer connection with Internet access, telephone line (incoming calls and internal calls) and VAT. It does not include water and electricity consumption or the hiring of optional services (cleaning of the room and delivery of sheets and towels), along with the telephone calls, which will be paid for separately.

28. Once I leave the residence hall, how long will it take for the guarentee deposit to be returned? 2 months approximately.

29. May I register at the residence hall if I’m not going to study at the Technical University of Catalonia? No, only students of the Technical University of Catalonia are admitted.

30. Can you guarantee that I will have a place at the residence hall if I fill in the advance registration form and I pay for the registration within the term specified? Place confirmation will be obtained once the list of admissions has been published at the website www.resa.es

31. If I have made the advance registration application and have been admitted, will I be returned the registration payment if I cancel the application? No, the registration payment will only be returned in the events especified at the registration conditions.

32. What if I should leave the residence hall mid-year and I do not stay for the full 12 months? This will be penalised with the loss of the guarantee deposit.

33. How will I know that I have been admitted? A list of those persons admitted and not admitted will be published in the website of RESA. If you are admitted, you will receive the letter of acceptance, the accommodation contract and the internal rules. In order to definitively formalise your booking, it is essential that you send the documentation requested in the acceptance letter before the end of August.

34. How does the selection process work? According to the date of the payment of the registration fee.

35. Do we have to include our credit card data in the booking? Yes, this is essential for the purposes of guaranteeing the booking and for covering possible penalties (annulments made with a term of less than 24 hours before the day of entering and damages to the facilities and goods of the residence hall).