Secciones principales de la web:

Buscador

Search:

faq

1. Can I choose a room? You can specify your preferences and choose the type of room, but we choose them ourselves according to the list of place selections and the preferences marked in the application file. Former residents will choose first.

2. Does the residence hall provide us with the sheets and towels? If you intend to do a full-year or intermediate stay, the residence hall does not provide them and you will have to bring your own, but if you prefer, you can hire this extra service when applying for the place, as is indicated on the advance registration application form. For daily stays (days and/or weeks), the cleaning and delivery of sheets and towels are included in the price.

3. Is there a telephone, TV and DTTV in the room? All the rooms have their own telephone and TV.

4. May I take a television and Hi-Fi to the room? Yes, you may bring your own radio, TV or audiovisual equipments into the room (one single appliance of each type per person), but they may only be listened to while wearing earphones or at a volume one’s roommate or neighbouring resident may not hear.

5. Do the rooms have a microwave oven? Yes

6. May I take the RESA furniture I do not intend to use out of the room? Yes, but you must ask the management first.

7. Is there a Wi-Fi connection? No, we have a broadband connection. You have broadband connection in your room.

8. Is there a printer in the computer room? No

9. Is there a canteen in the residence hall? Yes, there is a café. It’s open from Monday to Friday from 7:30 am to 3:30 pm.

10. Is there any room cleaning service? For academic year stays, the cleaning of the rooms is an optional service that is not included in the monthly fee and which you may hire separately. If you choose an intermediate term stay (between 1 and 10 months), the price includes the weekly cleaning service.

11. Is there a waste collection service? No, each resident must take out his/her own waste to the containers outside the residence hall.

12. Does the residence hall close during the holiday periods? No, it will remain open all year long.

13. On which dates and at what times may one enter the residence hall once I’ve been admitted? On any day starting from the day on which the contract period begins, giving due notice to the management by telephone or e-mail.
Is this possible at weekends? Yes, residents can arrive from monday to sunday (from 8 to 20)

14. May I stay at the residence hall during the Christmas and Easter holidays? Since the residence hall does not close at any moment in the year, you will be able to remain there during your whole booking period.
And during the summer holidays? Yes, this will require giving prior notice to the management and extending the duration of the stay.

15.How are the monthly fees paid? By direct debit payment between the 1 and 5 of each month.

16. May a friend come over to the residence hall to study or eat? Yes, as long as the resident assumes responsibility for the visitor during his/her time within the residence hall.
And may relatives or friends stay overnight in my room? No. In this case, the resident may ask at reception whether a room is available in the daily stay area in the event of receiving a visitor.

17. Does the residence hall have any place where I may leave things during the summer holidays? No, the residence hall does not have a storeroom; so the resident will have to take all his/her belongings during the summer months.

18. Are there any timetables for entering and leaving? Does the residence hall close at any time? Residents have no restrictions for the time they may leave or enter the residence hall. Each resident has a key to the entrance door of the residence hall and another key to his/her room, so it will be possible to enter and leave at one’s convenience.

19. Do I have to deliver the key every time I leave the residence hall or at weekends? No, you may take it with you, but you may also leave it at reception if you want.

20. Are there university canteens near the residence hall? Yes, there is a university canteen in the Technical University of Catalonia campus, 5 minutes from the residence hall.

21. Is the residence hall well connected with the bus station and the train station? Yes, the nearest underground station (line 3) it is very close to the residence, as well as, some lines of bus.

22. Are there any sports centres nearby? Yes, there are some sports facilities in the Technical University of Catalonia nearby.

23. Are there any supermarkets near the residence hall? There are some supermarkets near.

24. Where must I go if I need health care? To the nearest health centre, there are some near the residence.

25. Where is the nearest library? There are libraries in any department of the campus, all of them less than 5 minutes away.

26. I’m a foreigner and have no current account number in Spain. How can I open an account from where I am? When you arrive at the residence hall, we’ll tell you about the nearby banks where you can open a current account.

27.Does the monthly fee include everything? No, it only includes accommodation, TV, computer connection with Internet access, telephone line (incoming calls and internal calls) and VAT. It does not include water and electricity consumption or the hiring of optional services (cleaning of the room and delivery of sheets and towels), along with the telephone calls, which will be paid for separately. If you choose an intermediate term stay (between 1 and 10 months), the price includes the weekly cleaning service.

28. Once I leave the residence hall, how long will it take for the guarentee deposit to be returned? 2 months approximately.

29. May I register at the residence hall if I’m not going to study a master or postgradute at the Technical University of Catalonia? No, only students of master and postgraduate of th Technical University of Catalonia are admitted.

30. Can you guarantee that I will have a place at the residence hall if I fill in the advance registration form and I pay for the registration within the term specified? Place confirmation will be obtained once the list of admissions has been published at the end of July at the website www.resa.es

31. If I have made the advance registration application and have been admitted, will I be returned the registration payment if I cancel the application? No, the registration payment will only be returned in the events especified at the registration conditions.

32. What if I should leave the residence hall mid-year and I do not stay for the full 10 months? This will be penalised with the loss of the guarantee deposit.

33. How will I know that I have been admitted? A list of those persons admitted and not admitted will be published in the website of RESA. If you are admitted, you will receive the letter of acceptance, along with the access codes to the users zone of the RESA website, for you to accept the accommodation contract online. In order to definitively formalise your booking, it is essential that you accept the contract online and send the documentation requested in the acceptance letter before the 17 August of August.

34. How does the selection process work? According to the date of the payment of the registration fee.

35. Do we have to include our credit card data in the booking? Yes, this is essential for the purposes of guaranteeing the booking and for covering possible penalties (annulments made with a term of less than 24 hours before the day of entering and damages to the facilities and goods of the residence hall).