faq

 1. Can I choose a room?
  2. Does the residence hall provide us with the sheets and towels?
  3. Is there a telephone, TV and DTTV in the room?
  4. May I take a television and Hi-Fi to the room?   
  5. Do the rooms have a microwave oven?
  6. May I take the RESA furniture I do not intend to use out of the room?   
  7. Is there a Wi-Fi connection?
  8. Is there a printer in the computer room  ?
  9. Is there a canteen in the residence hall?
  10. Is there any room cleaning service?
  11. Is there a waste collection service?
  12. Does the residence hall close during the holiday periods?
  13. On which dates and at what times may one enter the residence hall once I’ve been admitted?
  14. May I stay at the residence hall during the Christmas and Easter holidays? And during the summer holidays?
  15. What is the cut-off mark for entering the residence hall? 
  16. May a friend come over to the residence hall to study or eat?And may relatives or friends stay overnight in my room?
  17. Does the residence hall have any place where I may leave things during the summer holidays?
  18. Are there any timetables for entering and leaving? Does the residence hall close at any time?
  19. Do I have to deliver the key every time I leave the residence hall or at weekends?
  20. Are there university canteens near the residence hall?
  21. Is the residence hall well connected with the bus station and the train station?
  22. Are there any sports centres nearby?
  23. Are there any supermarkets near the residence hall?
  24. Where must I go if I need health care?
  25. Where is the nearest library?
  26. I’m a foreigner and have no current account number in Spain. How can I open an account from where I am?
  27. Does the monthly fee include everything?
  28. Once I leave the residence hall, how long will it take for the guarantee deposit to be returned?
  29. May I register at the residence hall if I’m not going to study at the Pompeu Fabra University?   
  30. Can you guarantee that I will have a place at the residence hall if I fill in the advance registration form and I pay for the registration within the term specified?
  31. If I have made the advance registration application and have been admitted, will I be returned the registration payment if I cancel the application?
  32. What if I should leave the residence hall mid-year and I do not stay for the full 9,5 months?
  33. How will I know that I have been admitted?
  34. How does the selection process work?  
  35. How are the monthly fees paid?
  36. What if I should not have the university entrance examination marks at the moment of applying for the place?
  37. If I do not pass the June university entrance examinations, can I still apply for a place in the residence hall?  
 38. Is the distance from one’s family home take into account when it comes to granting the places?
 39. If I have a brother or sister who is already a resident, will I be given priority to gain access to a place?
 40. Is there a discount for large families or any other concept?
 41. I have requested my academic records to be transferred and will not have my admission to the UPF on time. Will I still be able to gain admittance to the residence hall?
 42. The formalisation of the booking, once I have been admitted, requires the university registration. If it is impossible for me to gain the registration until September, will I still be able to maintain the place at the residence hall?
 43. In addition to the University Entrance Exam, is any consideration given to the academic record, other university studies, etc...?
 44. What are my possibilities of entering the residence hall if I am not in the list of admitted persons?
 45. May I carry out the registration after the deadline and add myself to the waiting list?
 46. Will the waiting list remain throughout the whole year?
 47. May I register at the two residence halls of the UPF?
  

For daily stays :
  48. Do we have to include our credit card data in the booking?

  1. Can I choose a room? You can specify your preferences and choose the type of room, but we choose them ourselves according to the list of place selections and the preferences marked in the application file.

  2. Does the residence hall provide us with the sheets and towels? If you intend to do a full-year or intermediate stay, the residence hall does not provide them and you will have to bring your own, but if you prefer, you can hire this extra service when applying for the place, as is indicated on the advance registration application form.
 For daily stays (days and/or weeks), the cleaning and delivery of sheets and towels are included in the price.

  3.  Is there a telephone, TV and DTTV in the room? All the rooms have their own telephone connected to the building switchboard, allowing direct access to the telephone network. All incoming calls and calls between rooms within the building are free of charge. In order to make calls to the outside of the building, the resident will have to have gone to the administration office and deposited what amount he/she has deemed convenient in his/her personal account (the minimum being 5€).Only in the double space rooms is there a TV set but all the rooms have TV antenna connection.

  4. May I take a television and Hi-Fi to the room?  Yes, you may bring your own radio, TV or audiovisual equipments into the room (one single appliance of each type per person), but they may only be listened to while wearing earphones or at a volume one’s roommate or neighbouring resident may not hear.

  5. Do the rooms have a microwave oven? Yes.

6. May I take the RESA furniture I do not intend to use out of the room? Yes, as long as the resident assumes responsibility for their storage and, on the last day, leaves the room the same way as he/she saw it first.

7. Is there a Wi-Fi connection? Yes, in the common areas.

8. Is there a printer in the computer room? Yes, a printer for academic purposes. The resident must bring his/her own paper.

9. Is there a canteen in the residence hall? Since all the rooms are equipped with their own kitchen, we do not have a canteen service.

10. Is there any room cleaning service? For year and intermediate stays, the cleaning of the rooms is an optional service that is not included in the monthly fee and which you may hire separately.
 However, if you are staying at the residence hall for a few days, the cleaning and replacement of towels and sheets will be included in the price.

  11. Is there a waste collection service? No, each resident must take out his/her own waste to the containers outside the residence hall. Waste bags must never be left in the corridors of the rooms.

  12. Does the residence hall close during the holiday periods? No, it will remain open all year long.

  13. On which dates and at what times may one enter the residence hall once I’ve been admitted? Residents will have to give notice prior to the first day of entering, which should preferably be from Monday to Friday during reception hours (from 8 am to 10 pm).
 Is this possible at weekends? Yes, as long as the resident arrives between 8 am and 8 pm and has given prior notice to the residence hall.

  14. May I stay at the residence hall during the Christmas and Easter holidays? Since the residence hall does not close at any moment in the year, you will be able to remain there during your whole booking period.
 And during the summer holidays? As long as you give prior notice at reception and the room is available.

  15. Is it possible to smoke at the residence hall? Smoking is not allowed in the common areas of the residence hall. One may only smoke in the room; smoking in any common area of the residence hall will be regarded as gross misconduct.

  16. May a friend come over to the residence hall to study or eat? Yes, upon registering at the reception of the residence hall.
 And may relatives or friends stay overnight in my room? No, the room is of individual, non-transferable use. The resident may ask at reception whether a room is available in the daily accomodation in the event of receiving a visitor.

  17. Does the residence hall have any place where I may leave things during the summer holidays? No, the residence hall does not have a storeroom; so the resident will have to take all his/her belongings during the summer months.

  18. Are there any timetables for entering and leaving? No, every resident will have a key to his/her room, which also opens the entrance door of the residence hall, which means that he may enter or leave at any time.
 Does the residence hall close at any time?No, it will remain open all year long.

  19. Do I have to deliver the key every time I leave the residence hall or at weekends? No, you may take it with you, but you may also leave it at reception if you want.

  20. Are there university canteens near the residence hall? There is a university canteen in the university, 10 minutes from the residence hall.

  21. Is the residence hall well connected with the bus station and the train station? Yes, it is well connected by bus and metro.

  22. Are there any sports centres nearby? There are 3 gyms near the residence hall.

  23. Are there any supermarkets near the residence hall? There are several supermarkets near the residence hall.

  25. Where is the nearest library? The Barceloneta Library may be found in the lateral of Plaza del Mercado, 5-minute from the residence hall.

24. Where must I go if I need health care? The Hospital del Mar, where one may go for an emergency, is 3 minutes away.
   26. I’m a foreigner and have no current account number in Spain. How can I open an account from where I am? When you arrive at the residence hall, we’ll tell you about the nearby banks where you can open a current account.

  27.Does the monthly fee include everything? The monthly fee includes the monthly rent (accommodation), the fixed telephone quota, the computer connection with Internet access (with the limitations of the provider company and the rules of use), the TV antenna, the satellite receiver and the use of the common areas and VAT. It does not include water and electricity consumption or the hiring of optional services (cleaning of the room and delivery of sheets and towels), along with the telephone calls, which will be paid for separately.

  28. Once I leave the residence hall, how long will it take for the guarantee deposit to be returned? The guarantee deposit will be returned two months after the period of stay at the residence hall has finished.

  29. May I register at the residence hall if I’m not going to study at the Pompeu Fabra University ? No, this residence hall is only for accommodating students from the Pompeu Fabra University.

  30. Can you guarantee that I will have a place at the residence hall if I fill in the advance registration form and I pay for the registration within the term specified? No, a selection process is needed, made on the basis of criteria given us by the university each year, and the list of persons admitted will be published in August on this web site www.resa.es

  31. If I have made the advance registration application and have been admitted, will I be returned the registration payment if I cancel the application? No, the registration payment will only be returned in the events especified at the registration conditions.

  32. What if I should leave the residence hall mid-year and I do not stay for the full 9.5 months (full academic year)? If it is cancelled before the last contract day, one will lose the two-month guarantee deposit, as web as the payment for the month in course.

  33. How will I know that I have been admitted? A list of those persons admitted and not admitted will be published in the website of RESA. If you are admitted, you will receive the letter of acceptance during the first days of August, along with the access codes to the users zone of the RESA website, for you to accept the accommodation contract online. In order to definitively formalise your booking, it is essential that you accept the contract online and send the documentation requested in the acceptance letter before the end of August.

  34. How does the selection process work? At the residence hall, we arrange the advance registrations into three groups, in accordance with the criteria of the UPF:

•  Course students (admitted in this order):
   1.1. A course of Pompeu Fabra University:
   1.1.1. First academic year (arranged by marks)
   1.1.2. Other academic years (arranged by marks)
   1.2. A course of a school attached to Pompeu Fabra University:
   1.2.1. First academic year (arranged by marks)
   1.2.2. Other academic years (arranged by marks)
•  Erasmus students (arranged according to registration date)
•  Master’s degree and doctorate students. According to the number of places set by UPF.

The list is elaborated according to the places available for each group and we send it to the UPF, which then verifies that all the names on the list belong to the university and gives its approval to the definitive list.

  35. How are the monthly fees paid? By direct debit payment between the 1 and 5 of each month.

  36. What if I should not have the university entrance examination marks at the moment of applying for the place? It will not be necessary to send them at the same time as your advance registration form. You can send them when you pay for registration, But it is essential that, when you are given the marks bulletin of the university entrance examinations (in the month of June) you send it to us, and call us to verify that we have received it. You must take into account that, if you do not send us the marks, your application will be eliminated, and you will therefore not be admitted to the residence hall.

  37.If I do not pass the June university entrance examinations, can I still apply for a place in the residence hall? No. Only those who have passed in June may register at the residence hall.

  38. Is the distance from one’s family home take into account when it comes to granting the places? No, the admission criteria are those established in the advance registration form.

  39. If I have a brother or sister who is already a resident, will I be given priority to gain access to a place? We try to favour family grouping, which means that if you have a brother/sister who is currently staying at our residence hall, you will directly obtain you own place.

  40. Is there a discount for large families or any other concept? No, the prices are the same for all residents.

  41. I have requested my academic records to be transferred and will not have my admission to the UPF on time. Will I still be able to gain admittance to the residence hall? No. It is essential to have been admitted to the UPF before the July registration process.

  42. The formalisation of the booking, once I have been admitted, requires the university registration. If it is impossible for me to gain the registration until September, will I still be able to maintain the place at the residence hall? Being given a place absolutely requires having been admitted to the university in June. In the event of your being a UPF student who is still waiting for the results of the September exams, you will be able to take your place before giving us the registration, but if you decide to quit your studies at that university, then you will have to leave the residence hall.

  43. In addition to the University Entrance Exam, is any consideration given to the academic record, other university studies, etc...? No, in the interests of unifying criteria, we only take the University Entrance Exams into account.

  44. What are my possibilities of entering the residence hall if I am not in the list of admitted persons? Due to the selection process, it is unlikely that someone who has been admitted will turn down his/her place since demand is very high.

  45. May I carry out the registration after the deadline and add myself to the waiting list? No. You will have to wait until the beginning of October, when the waiting list of registrations made within the term is no longer valid and we open a new one.

  46. Will the waiting list remain throughout the whole year? The waiting list, which is a result of the registration period, will be annulled in the first days of October when we start to prepare the return of the registration fees. If you want to remain in the waiting list beyond this period, you will have to duly convey this to us.

  47. May I register at the two residence halls of the UPF? No, you will have to choose one of them. If you make two registrations, we shall annul your applications and penalise you with the registration fees.

  48. What is the cut-off mark for entering the residence hall? The mark cut-off varies from one year to the next, depending on the number of free places and the marks we receive in the registrations. We are unable to give accurate orientation regarding this matter.

For daily stays:

  49.Do we have to include our credit card data in the booking? Yes, this is essential for the purposes of guaranteeing the booking and for covering possible penalties (annulments made with a term of less than 24 hours before the day of entering and damages to the facilities and goods of the residence hall).