faq

 1. Can I choose a room?
  2. Does the residence hall provide us with the sheets and towels?
  3. Is there a telephone, TV and DTTV in the room?
  4. May I take a television and Hi-Fi to the room?
  5. Do the rooms have a microwave oven?
  6. May I take the RESA furniture I do not intend to use out of the room?
  7. Is there a Wi-Fi connection?
  8. Is there a canteen in the residence hall?
  9. Is there any room cleaning service?  
  10. Is there a waste collection service?
  11. Does the residence hall close during the holiday periods?
  12. On which dates and at what times may one enter the residence hall once I’ve been admitted?
  13. May I stay at the residence hall during the Christmas and Easter holidays? And during the summer holidays?
  14. Do we have to include our credit card data in the booking for daily stays bookings? 
  15. May a friend come over to the residence hall to study or eat? And may relatives or friends stay overnight in my room?
  16. Does the residence hall have any place where I may leave things during the summer holidays?
  17. Are there any timetables for entering and leaving? Does the residence hall close at any time?
  18. Do I have to deliver the key every time I leave the residence hall or at weekends?
  19. Are there university canteens near the residence hall?
  20. Is the residence hall well connected with the bus station and the train station?
  21. Are there any sports centres nearby?
  22. Are there any supermarkets near the residence hall?
  23. Where must I go if I need health care?
  24. Where is the nearest library?
  25. I’m a foreigner and have no current account number in Spain. How can I open an account from where I am?
  26. Does the monthly fee include everything?
  27. Once I leave the residence hall, how long will it take for the guarantee deposit to be returned?
  28. May I register at the residence hall if I’m not going to study at the University of Valencia?
  29. Can you guarantee that I will have a place at the residence hall if I fill in the advance registration form and I pay for the registration within the term specified?
  30. If I have made the advance registration application and have been admitted, will I be returned the registration payment if I cancel the application?
  31. What if I should leave the residence hall mid-year and I do not stay for the full 9 months?
  32.How will I know that I have been admitted?
  33. How does the selection process work?
  34. How are the monthly fees paid?
  35. Does the residence hall have a car park of its own?
  36. If I do not pass the June university entrance examinations, can I still apply for a place in the residence hall?
  37. Is the distance from one’s family home take into account when it comes to granting the places?
  38. If I have a brother or sister who is already a resident, will I be given priority to gain access to a place?
  39. Is there a discount for large families or any other concept?
  40. How far is it from the beach? 

  1. Can I choose a room? You can specify your preferences and choose the type of room, but we choose them ourselves according to the list of place selections and the preferences marked in the application file.

  2. Does the residence hall provide us with the sheets and towels? If you intend to do a full-year or intermediate stay, the residence hall does not provide them and you will have to bring your own, but if you prefer, you can hire this extra service when applying for the place, as is indicated on the advance registration application form.
 For daily stays (days and/or weeks), the cleaning and delivery of sheets and towels are included in the price.

  3.  Is there a telephone, TV and DTTV in the room? All the rooms have their own telephone connected to the building switchboard, allowing direct access to the telephone network. All incoming calls and calls between rooms within the building are free of charge. In order to make calls to the outside of the building, the resident will have to have gone to the administration office and deposited what amount he/she has deemed convenient in his/her personal account (the minimum being 5€).Only in the double space rooms is there a TV set but all the rooms have TV antenna connection and a DTTV antenna will soon be installed in the building.

  4. May I take a television and Hi-Fi to the room?  Yes, you may bring your own radio, TV or audiovisual equipments into the room (one single appliance of each type per person), but they may only be listened to while wearing earphones or at a volume one’s roommate or neighbouring resident may not hear.

  5. Do the rooms have a microwave oven? Yes, all our studios have fully equipped kitchen with kitchenware, microwave oven and refrigerator.

6. May I take the RESA furniture I do not intend to use out of the room? Since there is furniture, dishes, cloths, etc. that sometimes aren´t used, you can deliver them to the reception of the residence for storage provided they have room in storage.

7. Is there a Wi-Fi connection? Yes, in all the estudios and in all the common areas in the residence hall.

8. Is there a canteen in the residence hall? Yes, the Damià Bonet cafeteria-restaurant offers breakfasts, lunch and dinner for students, the university comunity and the general public as well as it is open from Monday to Saturday.

9. Is there any room cleaning service? For year and intermediate stays, the cleaning of the rooms is an optional service that is not included in the monthly fee and which you may hire separately.
 However, if you are staying at the residence hall for a few days, the cleaning and replacement of towels and sheets will be included in the price.

10. Is there a waste collection service? No, each resident must take out his/her own waste to the containers outside the residence hall. Waste bags must never be left in the corridors of the rooms.

  11. Does the residence hall close during the holiday periods? No, it will remain open all year long.

  12. On which dates and at what times may one enter the residence hall once I’ve been admitted? Any time starting the day in which the contract period begins, giving due notice to management by telephone or e-mail. If you aren´t able to communicate through those means you need to let them know by whichever way is available to you. If you desire to enter days in advance you should communicate that as well so they can accommodate, provided the availability of the room. Is this possible at weekends? Yes, following the same conditions as the previous question.

  13. May I stay at the residence hall during the Christmas and Easter holidays? Since the residence hall does not close at any moment in the year, you will be able to remain there during your whole booking period.
 And during the summer holidays? As long as you give prior notice at reception and the room is available.

  14. How far is it from the beach? The residence hall is 1.7 km from Malvarosa Beach. You may get there by taking the tram in the Avenida de los Naranjos Avenue, which is 100 mts from the residence hall.

  15. May a friend come over to the residence hall to study or eat? Yes, following the conditions stated in the contract and the norms of the residence. The visit should be registered with the reception upon their arrival and exit.
 And may relatives or friends stay overnight in my room?Yes, following the conditions stated in the contract and the norms of the residence. The visit should be registered with the reception upon their arrival and exit.

  16. Does the residence hall have any place where I may leave things during the summer holidays? No, the residence hall does not have a storeroom.

  17. Are there any timetables for entering and leaving? No, every resident will have a key to his/her studio, which also opens the entrance door of the residence hall, which means that he may enter or leave at any time.
 Does the residence hall close at any time?No, it will remain open all year long.

  18. Do I have to deliver the key every time I leave the residence hall or at weekends? No, you may take it with you, but you may also leave it at reception if you want.

  19. Are there university canteens near the residence hall? Besides the Damià Bonet cafeteria-restaurant, there are university canteens in the university, 10 minutes from the residence hall.

  20. Is the residence hall well connected with the bus station and the train station? Yes, the bus station is 5 km from the residence hall and the RENFE train station is 4 km away. One can reach either place by car in just 10 minutes and there are buses connecting the residence hall with both stations.

  21. Are there any sports centres nearby? Yes, next to the residence there is a sports center in affiliation with the campus

  22. Are there any supermarkets near the residence hall? Yes. There are supermarkets around the residence hall within a radius of 300 metres, as well as numerous stores of all types, mainly related to the university world.

  23. Where must I go if I need health care? If it’s an emergency to the 'Hospital Clínico', in Blasco Ibañez Av, located 5 -minute from the residence hall. If you need to consult a doctor there’s a health center on campus based on the students location: Serrería 2, in Pedro Valencia street, nº 26, 5- minute too from the residence hall.

24. Where is the nearest library? The UV library is 200 yards from the residence hall, in the Tarongers university campus.

  25. I’m a foreigner and have no current account number in Spain. How can I open an account from where I am? When you arrive at the residence hall, we’ll tell you about the nearby banks where you can open a current account.

  26. Does the monthly fee include everything? The monthly fee includes the monthly rent (accommodation), the fixed telephone quota, the computer connection with Internet access (with the limitations of the provider company and the rules of use), the TV antenna, the satellite receiver and the use of the common areas and VAT. It does not include water and electricity consumption or the hiring of optional services (cleaning of the room and delivery of sheets and towels), along with the telephone calls, which will be paid for separately.

  27. Once I leave the residence hall, how long will it take for the guarantee deposit to be returned? The guarantee deposit will be returned two months after the period of stay at the residence hall has finished.

  28. May I register at the residence hall if I’m not going to study at the University of Valencia ? Yes, but students of the University of Valencia will be given priority over other students, but students from other universities or centres may also register, as long as there are vacancies.

  29. Can you guarantee that I will have a place at the residence hall if I fill in the advance registration form and I pay for the registration within the term specified? Place confirmation will be obtained once the list of admissions has been published early in July at this website www.resa.es.

  30. If I have made the advance registration application and have been admitted, will I be returned the registration payment if I cancel the application? No, the registration payment will only be returned in the events especified at the registration conditions.

  31. What if I should leave the residence hall mid-year and I do not stay for the full 10 months (full academic year)? If it is cancelled before the last contract day, one will lose the two-month guarantee deposit, as web as the payment for the month in course.

  32. How will I know that I have been admitted? A list of those persons admitted and not admitted will be published in the website of RESA. If you are admitted, you will receive the letter of acceptance, along with the access codes to the users zone of the RESA website, for you to accept the accommodation contract online. In order to definitively formalise your booking, it is essential that you accept the contract online and send the documentation requested in the acceptance letter.

  33. How does the selection process work? The priorities are: belonging to the University of Valencia, and the date of payment for the registration.

  34. How are the monthly fees paid? By direct debit payment between the 1 and 5 of each month.

  35. Does the residence hall have a car park of its own? Yes, the residence hall has a parking lot for a car and motorcycle. It is a optional service that may be hired separately. Click here to check rates.

  36. If I do not pass the June university entrance examinations, can I still apply for a place in the residence hall? No. Only those who have passed in June may register at the residence hall.You will have to wait until september, when you have passed the university entrance examination.

  37. Is the distance from one’s family home take into account when it comes to granting the places? No, the admission criteria are those established in the advance registration form.

  38. If I have a brother or sister who is already a resident, will I be given priority to gain access to a place? We try to favour family grouping, which means that if you have a brother/sister who is currently staying at our residence hall, you will directly obtain you own place.

  39. Is there a discount for large families or any other concept? No, the prices are the same for all residents.

  40. Do we have to include our credit card data in the booking for daily stays? Yes, this is essential for the purposes of guaranteeing the booking and for covering possible penalties (annulments made with a term of less than 24 hours before the day of entering and damages to the facilities and goods of the residence hall).