LEGAL NOTICE AND GENERAL CONDITIONS

1. General Information.
2. Information on the ownership of bookings.
3. Terms and conditions of use of the Website.
3.1. Access to the Website.
3.2. Use of the Website.
3.3 Data collection.
4. General terms and conditions of bookings and contracting.
4.1. Use of the accommodation booking service for the academic year.
4.2. Use of the online booking service for daily stays at specific Residence Halls via the booking engine.
4.3. Use of the booking service for daily stays in specific Residence Halls via the Website’s own online form.
5. Use of online contracting services.
6. Security of the information collected.
7. Limitation of liability.
8. Links to other websites of interest.
9. Industrial and intellectual property.
10. Domain name.
11. Cancellation policy.
12. Applicable law and competent jurisdiction.

This document serves as the Legal Notice and General Conditions of Use which regulate access, browsing and use of the website of the company RESIDENCIAS DE ESTUDIANTES, S.A. (hereinafter, Resa) located at URL www.resainn.com (hereinafter the “Website”). Please read this document carefully.

1. GENERAL INFORMATION.

The owner of the Website www.resa.es is the company RESIDENCIAS DE ESTUDIANTES, S.A. (hereinafter, Resa) with address C/Vía Augusta nºs 21-23, 2º, 08006 Barcelona (España), and Tax Id. Code A-60.109.188. Company registry details: registered in the Trade Registry of Barcelona Volume 24.281, Page 95, Sheet no. B-67.261, 1st Registration.

Furthermore, Resa is the owner of the following domain names: www.resahousing.com, www.resainn.es and www.resainn.com (hereinafter, the micro sites).

The following text regulates the use of the website owned by RESIDENCIAS DE ESTUDIANTES (Resa) by Internet users. The purpose of this Legal Notice is to establish the conditions which regulate access to and general and free use of this Website (hereinafter referred to as the Website) by all users, in such a way that access, browsing and use of this website implies on your behalf, the express acceptance without reservation of all terms in this Legal Notice and General Conditions (including, in the case of the formalization of an accommodation booking service contract, the General Conditions contained in said contract and the individual conditions applicable in each case).

Some Website services accessible to Internet users or exclusive to RESA’s clients, can be subject to special conditions, regulations for use and instructions which, where applicable, replace, complete and/or modify this Legal Notice and must be accepted by the User before the provision of the corresponding service begins.

The access, browsing and use of this Website implies on your part the express acceptance of all of the terms of this Legal Notice without reservation, having the same validity and effectiveness as any written and signed contracted. If you are not in agreement with the terms provided, do not access, browse or use this Website.

2. INFORMATION ON THE OWNERSHIP OF RESIDENCE HALLS

Resa is a company responsible for the management of several student residence halls located across Spain. The awarded holders of the administrative concessions or surface rights are the following companies: Siresa Campus S.I.I., S.A., Siresa Salmantina, S.A., Sociedad Inversora en Residencias para Estudiantes Euskadi, S.A. (Siresa Euskadi), Residencias de estudiantes, S.A. and Encampus Residencias de Estudiantes, S.A., awarded in favour of any of these societies by the Universities, Public Administrations. These aforementioned companies are owners of one or several residence halls (hereinafter, Owner Companies), and have entrusted Resa, which is the company with sufficient human and material resources, to manage these residence halls by means of a leasing contract for the services of urban real estate administration and management entered into by the parties.

Each one of these aforementioned owner companies, enter into an accommodation contract with each resident student and/or client who books accommodation in their residence hall for a period of three months or more.

The Owner Companies with the residence halls they provide are listed in the following table:

See Table

(*) On December 21th 2016, the Company Siresa Hernán-Cortés, S.A. has been an object of a merger process by absorption by the Company Siresa Salmantina, S.A. acquiring the whole assets as well as all the rights and obligations that owns the company Siresa Hernán-Cortés, S.A.

This Website (www.resa.es) has been created by and is managed by Resa who is responsible for the management and operation of each one of these student residence halls, owned by aforementioned the Owner Companies.

3. GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE.

The purpose of this Website is to provide the users by whom it is accessed, with the different services shown on the site via the information indicated therein. If you are not in agreement with the following terms and conditions please do not visit or use this Website other websites to which it is affiliated or linked.

The purpose of this document is for Resa to establish the conditions which regulate access to and general use of this Website for all users, in such a way that its access and use, shall necessarily imply subjection to and acceptance of these General Conditions of Use, just as the formalization of an accommodation booking service contract, implies the subjection to and acceptance of the General Conditions of said contract (hereinafter known as “General Clauses”).

3.1. Access to the Website

The User must be of legal age in accordance with Spanish legislation, and have the legal capacity needed to contract the services offered on this Website of his/her own accord. In the event of contracting by minors, authorization of their parents or tutors will be required in order to contract the service.

Access to this Website is open and free of charge. It will be understood that access to and/or mere use of the Website attributes the status of User to the Client/Resident (hereinafter the User), which implies adherence to this Legal Notice and General Conditions. Consequently, Resa advises the User to carefully read the terms and conditions of use included by the owner of this Website every time he/she accesses the Website.

Resa hereby informs that in order to access specific contents provided by this Website, such as the formalization of an accommodation booking, the User will have to supply certain personal data when completing any booking form, as well as when contracting any of the services offered on this Website.

Likewise, the accommodation booking service for residence halls and other services managed by Resa via this Website are regulated by the Conditions for Use which form part of and complete the Privacy Policy.

3.2. Use of the Website.

The User pledges to make diligent, correct and licit use of the Website and, in particular, undertakes to: abstain from using the contents and information of Resa obtained via our Website for ends or purposes contrary to Law, morality and generally accepted good conduct or public order; to abstain from reproducing or copying, transforming or modifying the contents of this Website, or distributing or permitting its public access via any mode of public communication, unless authorised to do so by the holder of the corresponding rights or the practice in question is legally permitted.

In particular, and by way of example and without limitation, the User undertakes not to capture data for advertising purposes, not to send any online publicity or chain messages and not to transmit or disseminate, to third parties, via the Services provided by www.resa.es, information, messages, image files, photographs, software and in general any class of material, data or contents which: (i) are illicit, illegal or contrary to public order, (ii) contravene, denigrate or threaten fundamental rights and public freedom which is constitutionally recognized or in international treaties and other legislation; (iii) induce, incite or promote criminal, denigrating, defamatory or violent actions; (iv) induce, incite or promote discriminatory actions, attitudes or ideas against gender, race, religion, beliefs or age; (v) include criminal, violent or degrading messages; (vi) are false, ambiguous, inaccurate or inconvenient, in such a manner that they could incur error on its subject matter, or on the intentions or purposes of the communicator; (vii) violate third party professional confidentiality; (viii) are contrary to the rights to reputation, personal and family privacy or the self-image of persons; (ix) breach regulations on the privacy of communications.

Notwithstanding the provision of the Legal Notice or the accessible Privacy Policies which may be applicable at all times, the use of certain services or requests addressed to Resa are dependent on having previously completed the corresponding User register (Booking form).

3.3. Data collection.

Users of the website www.resa.es owned by Resa, are hereby informed that it obtains the data of its clients and users via the booking form that is mandatory for completion in order to contract the services that Resa provides via this Website. Hence, the data that Resa holds is that provided by the Clients/Users when formalizing the booking and where applicable, from the contract.

Resa hereby informs that in order to access specific contents provided by this Website, such as the formalization of an accommodation booking, the User will have to supply certain personal data when completing any booking form, as well as when contracting any of the services offered on this Website. This data must be accurate, exact, authentic and up-to-date. Resa will provide this data with the corresponding automated processing depending on its nature or purpose, and under the terms and conditions indicated in this section. And this company may store and keep the data provided in order to maintain the contractual relationship with the Client/User.

The purposes of collecting personal data are those specifically indicated on each one of the pages where the booking form (for data registration) appears. In relation to the personal data obtained from registered users, this will be used in order to adapt the products and services requested by the User to the preferences indicated on the form. On a general basis, the personal data provided will be used to attend to your request for information and place booking requests, as well as, subsequently and particularly, for the contract with the Client/User.

Consent for the conveyance of personal data by the Client/User will be revocable at any time, although without retroactive effects.

4. GENERAL CONDITIONS FOR BOOKINGS AND CONTRACTING.

Access to this Website is free of charge, although some of the services and contents provided by Resa to third parties via the Website may be subject to prior contacting, which shall be expressly specified in the contracting conditions. It is understood that by accessing and/or using this Website, the Client/Resident will acquire the condition of User (hereinafter the User), which implies adherence to this Legal Notice.

The function of this Website is to provide users by whom it is accessed, with the different services offered and provided therein by Resa. The objective of these Conditions is to regulate the general conditions of the accommodation booking services and their contracting via this Website owned by Resa or via its micro sites.

Both the booking service for any of Resa’s university residence halls, as well as any other service managed by Resa via this Website, are regulated by these Conditions of use which form part of and complete the legal notice.

The use of these services assumes the full acceptance without reservation, and the validity, of each one of the General Conditions for contracting provided in the latest version of the General Conditions.

Resa hereby informs that the processes for obtaining the provision of services offered, are those described in these General Conditions for booking and contracting, as well as other specific or promotional services indicated on-screen while browsing, in such a manner that you declare to be aware of and accept said processes as required for contracting the services offered on this Website.

Resa reserves the right to, unilaterally and without prior notice, modify any of the points covered in these General Conditions as they see fit, informing users of the modifications made via the Website, in order for the Users to be made aware of said changes and newly accept them.

If any of the provisions of these General Conditions for booking were declared null or void, the remaining General Conditions shall be maintained according to the agreed terms.

Access to the Website by minors is prohibited, except with prior and express authorization from their parents, tutors or legal guardians, who shall be considered responsible for the actions carried out by the minor in their care, according to applicable regulations. In all cases, it will be assumed that access carried out by a minor to the Website is carried out with prior and express authorization from his/her parents, tutors or legal guardians.

The User must use this service in accordance with the Law, morality, decent conduct and public order, and in compliance with the provision of these General Conditions for online booking. As a result, he/she is obliged not to use these services for purposes that are illegal and/or contrary to the provision of these General Conditions, contrary to Law, and/or harmful to the interests of third parties or otherwise damaging to the services and/or image of Resa.

4.1. Use of the accommodation booking service for the academic year.

The User interested in staying in any of our residence halls must complete the booking form with his/her personal details requesting the booking in the desired residence hall. The aim of this service is the booking of a room for a specific period of time in one of our residence halls.

The User accessing this service must be of legal age in accordance with Spanish legislation, and have the legal capacity needed to contract the services offered on this Website of his/her own accord. In the case of contracting by minors, it shall be a mandatory requirement that the parents or tutors formalize the place booking (they fill in the booking form) and contract the accommodation service.

On a general basis, the personal data provided will be used for the correct management of the place booking, as well as, subsequently, for the contract with the Client/User (see point 5 “Use of contracting service”). Consent for the conveyance of personal data is revocable at any time, although without retroactive effects.

The data provided by the User will be used to attend the booking request and to adapt the products and services requested by the User to the preferences indicated on the booking form (data registry) and will imply the use of his/her email address for receiving any communication from Resa. To start the booking request process, the User must access the booking form and complete it with his/her personal details, along with other data requested on tabs included therein for the correct provision of service, and once completed, said form cannot be sent unless the interested Client has previously and voluntarily accepted the booking Conditions. It is recommended that all users read these conditions carefully prior to their acceptance.

After completing the booking form, an email will be sent to the User containing all of the details entered on the Form, as well as a validation link to confirm whether the User is in agreement with the same. When the user clicks on the validation link, its request will be automatically registered in the database.

On accepting the confirmation of the booking form, the User will have an identifying username and password which is personal and non-transferable designated by Resa via email, to ensure the identification of each Client/User and the confidentiality of the operations carried out; with said confidential data (user and password) he/she can access the private area of the Website.

Resa takes no responsibility for the User’s misuse of the password as a registered client when booking or contracting services via Resa’s Website. The User will be responsible at all times for the custody of its password and for maintaining its confidentiality, assuming as a result, liability for any damages and/or losses that may arise from its misuse, as well as the its transfer, revelation or misplacement. In the event of forgetting the password or any other circumstances that present the risk of access and/or use by unauthorized third parties, the User will immediately notify Resa, so that it can immediately block and replace the same. In any case, any operation carried out prior to said notification will be reputable as carried out by the User, who will be responsible for the damages derived from any unauthorized access and/or use carried out prior to said notification.

4.2. Use of the online booking service for daily stays via the booking engine.

4.2.1. Use of the online booking service for daily stays via the booking engine for Residence Halls specified on the Website.

The aim of these types of online booking services is to enable any member of the university community to book accommodation for daily stays in certain residence halls managed by Resa and indicated on the Website itself. This type of daily booking service is provided via an engine is managed by an external company called SITEMINDER DISTRIBUTION LIMITED, of English nationality, domiciled at 1, Lyric Square, London, W6 0NB, United Kingdom, with VAT Number (Tax Id. Code) GB-990 8056 89 and Registered in England and Wales with Registry No. 07242801.

This booking engine system is housed on the SiteMinder server itself, which responsible for data processing, undertakes to comply with the security standards required by current Spanish law, as well as others under the Organic Law of Personal Data Protection, and to take all of the necessary measures to ensure the security of the personal data obtained by this online booking section/module linked to the Resa Website. Furthermore, SiteMinder guarantees that it has a TLS 1.2. communication encryption system and/or a system combining HTTPS security cryptographic protocols (HttpSecure-Hypertext Transfer Protocol Secure).

This guarantees the security of communication and data transfer with 128 bit encryption (‘RC4_128, with SHA1 for message authentication and RSA as the key exchange mechanism’).

4.2.2. Booking conditions:

The User/Client will complete a booking form with his/her data for daily stays in specified residence halls, and the end of the said form will include a check box with the contracting conditions for this type of booking, in order for them to be accepted by the Client if he/she approves.
Once the User has completed the form with all of his/her data and sent it, he/she will receive immediate and automatic confirmation of the booking by email, in which a booking confirmation number will be assigned. Said email will serve as confirmation and receipt of the booking. Payment for daily accommodation bookings will be made on check-in at the residence hall, except for bookings with early payment conditions which will be paid at the time of accepting the booking form.

4.2.3. Cancellation policy:

Bookings made through this Website will be guaranteed through the credit/debit card provided by the Client/User on the form. The booking may be cancelled at no charge up to 24 hours before the check-in date, except for bookings with early payment conditions or those that are non-refundable, in which the total paid for the stay will be charged.
Failure to appear at check-in or cancellation outside the limitation period agreed to in the offer, will mean an automatic charge to the credit/debit card for the amount of one night per room booked, as well as the immediate cancellation of the booking.
If, during his/her stay at the residence hall, the Client decides to leave before the time of stay contracted ends, there is a penalty of 40% of the total price for the remaining unused services. Except for bookings with early payment conditions or those non-refundable, for which the total stay paid will be the penalty.
Cancellation of an online service must be done in writing by sending an email to the email address of the residence hall itself.

4.2.4.

Prices per room and night, including V.A.T, are reflected on this Website specifically for residence halls that expressly offer this service. At residence halls located in Catalonia, the Tax on Stays at Tourist Establishments will be applied.

4.3. Use of the booking service for daily stays in specific Residence Halls, intended for members of the university community, via the Website’s own online form.

4.3.1. Booking conditions:

The User/Client will fill in the online form with his/her data for the booking of rooms for daily stays (stays less than one month or of 30 days or more), at the end of which a check box will appear for the verification of the general conditions of the booking contract, so that they can be accepted by the Client if he/she is in agreement.
Once the User has filled in all of his/her data, staff from the residence hall chosen will confirm the booking by email. For urgent bookings (with 24 hour’s notice or less), contacting the residence hall directly by telephone is essential.
Bookings made through this system will be guaranteed by means of the credit/debit card provided by the user on the form. Booking payment will be carried out on the day of check-in at the residence hall.

The prices per room and night, including VAT, are published on this Website, specifically for the residence halls expressly specified on the Website. At residence halls located in Catalonia, the Tax on Stays at Tourist Establishments will be applied.

The User/Client must use this service in accordance with Spanish legislation, morality and decent conduct and public order; and in compliance with these online booking conditions for the student residence halls managed by RESA and in the General Contracting Conditions (see point 5 below). As a result, he/she is obliged not to use these services for purposes that are illegal and/or contrary to the provisions of these conditions and the General Contracting Conditions, contrary to Law, and/or harmful to the interests of third parties or otherwise damaging to the services provided and managed by Resa and/or its image.

4.3.2. Cancellation policy:

4.3.2.a) Stays under 30 days.

Bookings carried out via the online form may be cancelled, at no charge up to 24 hours before the check-in date for the stay and always in writing by email to the residence hall in question, except for bookings with early payment conditions or those that are non-refundable, in which the total paid for the stay will be charged.

If, during his/her stay at the residence hall, the Client decides to leave before the time of stay contracted ends, there is a penalty of 40% of the total price for the remaining unused services. Except for bookings with early payment conditions or those non-refundable, for which the total stay paid will be the penalty.

Failure of the client to appear at the residence hall on the check-in date or cancellation outside the limitation period agreed to in the offer, will mean an automatic charge to the credit/debit card for the amount of one night per room booked, as well as the immediate cancellation of the booking. Except for bookings with early payment conditions or those non-refundable, for which the total stay paid will be the penalty.

4.3.2.b) Stays of 30 days or longer.

The Client must make a prepayment corresponding to 30% of the total amount of the stay in advance to the account number provided by the residence hall when the booking is received. The booking may be cancelled at no charge whatsoever up to 48 hours before the check-in date. Failure to appear on the check-in date at the residence hall or cancellation outside the period indicated above means non-refund of this prepayment. If, during his/her stay at the residence hall, the Client decides to leave before the time of stay contracted ends, there is a penalty of 40% of the total price for the remaining unused services.

5. USE OF THE CONTRACTING SERVICES. GENERAL CONDITIONS.

Once the User/Client has accessed the private area (known as the user area) of the RESA Website with its personal and non-transferable keys (username and password) it will have a section available for consulting, among other documents, the General Clauses (known as General Conditions) for booking accommodation in the selected residence hall which can be downloaded and printed along with the remaining contractual documentation (prices, regulations, etc.).

Said General Clauses must be accepted (by checking the check box) by the Client for the online contract to be considered effectively formalized. When the User accepts the online contract he/she will automatically receive an email confirming its acceptance.

If one or more of the stipulations of this Legal Notice, or the General Conditions for Contracting, as appropriate, were considered void, inapplicable or inoperable, the remaining provisions of the Legal Notice and the Conditions for use will remain valid and applicable.

In the event of discrepancies between the provisions of this Legal Notice and the general and individual conditions for contracting each specific service, that provided in the latter shall predominate.

6. SAFETY OF THE INFORMATION COLLECTED.

Resa undertakes to treat the data confidentially and with the exclusive purpose of managing and formalising the accommodation booking requested by the User and to process the corresponding booking contract; including the commercial promotion of the services it provides. It is understood that the formalization and acceptance of the booking form, as well as the General Contracting Conditions imply the consent to carry out said processing.

Contracting of the services provided by RESA on this page is done in a secure environment, by means of the implementation of an SSL (Secure Sockets Layers) data encryption system that guarantees protection of communication with the same via Internet. The Client/User can check that he/she is within a secure operating environment by observing the closed padlock shown at the bottom of his/her screen.

The User undertakes to make licit and suitable use of this Website as well as of the services provided by Resa, in accordance with the present Legal Notice, and not to carry out activities contrary to law, morality or public order, and, in general, to make good use of the present conditions.

In the event of any activity contrary to law being carried out, Resa reserves the right to cancel the bookings or deny access to the Website of any User with no prior warning, and to exercise the legal action deemed appropriate.

Likewise, Resa guarantees that the server where the personal data is stored and processed, has the organizational and technical security measures necessary to prevent, in so far as possible, changes to, loss of and/or unauthorised access to the aforementioned personal data.

Furthermore, it hereby notifies that cookies are used on this Website, to facilitate browsing and if the user does not wish to use cookies he/she can configure his/her browser to prevent their use. The Cookies Policy of www.resa.es is determined by that provided in the tab called COOKIES POLICY.

7. LIMITATION OF LIABILITY.

This Website has been created in good faith by Resa with information from external and internal sources, however, RESA does not guarantee the completeness and accuracy of all the information it contains nor, in particular, continuous access or the availability and continuity of the operation of this Website. It does not accept any responsibility for and provides no guarantee for access to the Website, if the client or user, intent on carrying out a specific activity or the provision of specific services, fails to observe the recommendations given for each particular case.

The company owning the Website does not guarantee the absence of interruptions or errors in access to the Website or its contents, or that it is up-to-date or free from viruses or any other element that could cause alterations to the computer system. Resa denies all contractual or extra-contractual liability to the person or company which by using the Website have been victim to damages and/or losses of any nature due to any computer virus or computer elements of any kind from the Website or the server by which it is provided. The owner of this Website will not be liable for any consequence, damage or loss that may arise from the non-consented use of the information contain herein or derived from the services and opinions provided by third parties.

Resa accepts no responsibility for any damages or losses caused in the event of there being interruptions to the service, delays, errors, malfunctioning of the same and, in general, any other inconveniences whose causes lie outside the control of Resa and/or are due to fraudulent or culpable action on the part of the User and/or force majeure causes; without prejudice to the provisions of article 1105 of the Civil Code, the concept of force majeure will be understood to encompass failures on the part of third parties, operators, or service companies, Government actions, a lack of access to the networks of third parties, actions or omissions by Public Authorities, other issues resulting from natural phenomena, blackouts, etc. and attacks by hackers or third parties specialized in the security or integrity of the computer system.

In any case, and regardless of its cause and inasmuch as this is permitted by the legislation in force, Resa will accept no responsibility whatsoever for direct or indirect damage, technical problems or failure of computer equipments taking place during connection to the Internet Network, as well as damages that may be caused by third parties, consequential damage and/or loss of earnings.

Likewise, Resa accepts no responsibility for the quality of the users’ connection, speed, or operation of the access to our Website. Furthermore, Resa cannot guarantee the absence of viruses or other elements outside this company’s control that may result in alterations to the users’ computer equipment, files or computer systems.

Resa will be entitled to temporarily suspend this Website without prior warning for technical, safety or control reasons, due to failings in electric supply or for any other causes, in order to carry out maintenance, improvement or repair activities, always for the benefit of the User, as well as to carry out changes in the information, services, products and other elements of this Website. All of the aforementioned, without the User being entitled to demand any liability from Resa.

If the User had knowledge of the existence of any content that were illicit, illegal or contrary to the law, or which could imply an infraction of intellectual and/or property rights, he/she must notify Resa immediately so that it may proceed to adopt the necessary measures. Likewise, and in order to improve the service and establish an optimal level of quality, the User/Client will be able to put forward the modifications, suggestions and/or observations as he/she deems useful by contacting Resa (Website administrator) at the following email address: resa@resa.es.

8. LINKS TO OTHER WEBSITE OF INTEREST OR LINKS FROM OTHER WEBSITES TO THIS WEBSITE.

For the purpose of anticipating your needs, Resa offers links to other websites of benefit, necessity or interest to the Client/User. Resa does not have the capacity nor the human or technical means to be aware of, control or approve all of the information, contents, products or services provided by other Websites which can be linked to from this Website. Consequently, Resa takes no responsibility for the content provided or included in any independent website, including any advertising claim or those concerning business practices. Although Resa will protect the information found on its Website or on its Micro-sites with which it operates, it will not be able to monitor or assume any responsibility whatsoever for the privacy policies of third-party websites, including websites owned or controlled by others or through other collaborating companies and/or universities/institutions. The third-party websites that the User may access through links on our Websites, as well as their privacy policies and the security measures implemented, are under no circumstances the responsibility of Resa.

In this regard, if the User had effective knowledge of the illicitness of the activities carried out via these third party Websites, he/she must notify Resa immediately so that the link to the same can be disabled.

Internet users who want to enter links from their own websites to the Website must comply with the conditions described below, an ignorance of which does not constitute an excuse to prevent the legal liabilities.

The link will only connect to the home page of the Website without reproducing it in any manner (online links, copy of the texts, graphics, logos, registered trademarks, etc.).

In accordance with the applicable legislation in force at all times and under all circumstances, it is forbidden to establish frames of any type that may envelop the Website or permit the display of its Contents via any Internet addresses other than those of the Website itself and, in any case, when its contents is displayed in conjunction with contents not belonging to the Website in such a way as to: (I) cause or potentially cause error, confusion or deceit among users as to the true origin of the service or Contents; (II) constitute an act of unfair comparison or imitation; (III) exploit the reputation of the national brands owned by RESA and the prestige of the company and/or other Owner Companies; or (IV) incur in any other form of activity forbidden by the legislation in force.

The page bearing the link may not incur in any type of false, inaccurate or incorrect statement about Resa, its partners, employees or clients, or the quality of the services it provides.

Under no circumstances will the page bearing the link state that Resa has given its consent to the use of the link or that it otherwise sponsors, collaborates with, verifies or supervises the services of the sender.

The use of any trade name, graphic symbol or combined text and symbol or any other distinctive trade mark of Resa within the sender’s web page is forbidden, except for those cases permitted by Law or expressly authorised by Resa or by SIRESA CAMPUS or any other of the companies known as Owner Companies, and as long as permitted, in which case, by using a direct link to the Website in the manner established in this section.

The page with the link must faithfully comply with the law and may under no condition contain or link to elements, whether belonging to this page or to those of third parties that: (I) are illicit, harmful or contrary to morality or decency (pornography, violence, racism, discrimination, etc.); (II) actually or potentially create the false impression that Resa subscribes, endorses, adheres to or otherwise supports the ideas, statements or expressions, whether illicit or otherwise, made by the sender; (III) are inappropriate for or not pertinent to the activity of Resa by virtue of the location, contents or theme of the sender’s Website.

9. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.

All content of this Website, understanding this to be the texts, logotypes, distinctive marks, photographs, images and other audiovisual content, as well as the graphic design and, in general, its contents, are the intellectual property of Resa or, where applicable, of third parties if these should exist; and is regulated by Spanish law and national and international legislation on industrial and intellectual property.

Likewise, the brands or distinguishing marks are of exclusive ownership of Resa or of third parties, in which case this will be specifically expressed. The user must respect the intellectual and industrial property rights of this Website owned by Resa, at all times, and this includes the implicit prohibition of its use without Resa’s express consent.

The reproduction, copying, public communication, distribution, transformation or modification of all or part of the content and/or services included on the Website for commercial or professional purposes, or the infringement of any other right liable to protection by the Law of Intellectual Property or Industrial Property are strictly prohibited, unless carried out with the authorisation of the owner of the corresponding rights or if the action in question is legally permitted.

Resa authorises Users to display, reproduce or store, print and download the content provided on the Website that they deem necessary, exclusively for their personal, private and non-lucrative use, provided this is not used for the purpose of developing activities of a commercial or professional nature, or of unfair competition, nor for purposes of communication, distribution, modification, alteration or compiling or one which distorts the result desired by the owner of the page.

Infraction of any of the cited rights could constitute a violation of these provisions or any other, as well as a crime punishable pursuant to Article 270 and following the Penal Code or of any other general provision to these effects.

10. DOMAIN NAMES.

The domain name or address of this legal Website www.resa.es, is the property of the owner of the Website, as registered in the Trade Registry of Barcelona. Its ownership is exclusive, and use by third parties infringes upon the rights conferred and granted through the registry of such domain name to its owner.

Resa is also the owner of other domain names: www.resahousing.com, and www.resainn.com and www.resainn.es (hereinafter, the micro sites).

11. CANCELLATION POLICY.

By virtue of the provisions of the following articles 93 and 103 of Law 3/2014, of 27 March which amends the restated text of the General Law for the Defence of Consumer and Users and other complementary laws, approved by Legislative Royal Decree 1/2007, of 16 November, the User is hereby informed that he/she has contracted an accommodation booking for an entire academic year’s stay/intermediate stay in one of the residence halls of this Website, in relation to the Booking payment they will be applicable cancellation policies (refund and non-refund policy conditions) regulated by the booking conditions. And in the moment of the electronic acceptation of the General Clauses of the accommodation contract (General Conditions), the User will have to read previously the conditions of security deposit refund and non-refund policy regulated in Sections c) and d) of the Third Clause and as well as Section e) of Clause Four and Section c) of Clause Six of the above-mentioned contract. From the moment of the acceptance of the contract there will be applied the clauses of cancellation policy stipulated in the contract

12. APPLICABLE LAW AND COMPETENT JURISDICTION.

Relationships established between Resa and the User will be governed by the provisions of current applicable Spanish regulations.

Any other litigious matter that may result from the access to the Website owned by Resa and from the relations with the clients resulting from the offering of the services included on the Website, shall be referred to Spanish legislation, with the Courts and Tribunals of the city of Barcelona (Spain) being competent for their resolution, and with express waiver of any other general or special jurisdiction that may correspond to any of the parties.